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How Can I Get a Refund from Cebu Pacific Air?

Updated: Jun 20

How Can I Get a Refund from Cebu Pacific Air?

Sometimes travelers make plans to visit with their friends and families but due to health and bad weather, they cancel their program but before canceling them, complete know about their cancellation policyof their journey. If he cancels his trip he should also know what is his refund policy and what is his facility. if the passenger traveling with Cebu Pacific Airlines can avail of many more facilities. want to apply for refund or cancel trip Contact us for more more information.

Process to Request the Refund from Cebu Pacific ​​​​​:

  • First, visit the official website of Cebu Pacific airlines in your search engine.

  • Next, you need to select the option to manage bookings.

  • Following this, you must fill out the passenger's surname and bookings reference number in the space mentioned.

  • Further, your bookings will be open; you need to determine which booking you want to cancel.

  • After this, you need to mention the reason for flight cancelation in the available space and click to cancel the flight.

  • Now the payment option will open; if any cancelation fee is available, you need to pay it using a card or other online mode.

  • After this, find the refund application form, mention the passenger's name, booking number, and other details then submit that form.

  • Last you will get a confirmation message of canceling the flight and successfully applying for the refund on your given contact number and email id.

How to apply for a refund from Cebu Pacific?

There are many ways available through which passengers can apply for refund and get their amount. This process can be done online and over phone. For phone you have to contact the official customer care and request for refund.

Steps to getting Refund Cebu Pacific

  • Call to customer care- +1 (888) 707-1535

  • Tell your query and reason about cancellation and refund

  • Share your details with customer care executive

  • You will get confirmation via email or SMS when your refund request is completed

Cebu Pacific Refund Policy

The refund policies of Cebu Pacific airlines are mentioned below.

  • If the passenger books the flight from the airline's official website and cancels the flight within 24 hours of booking, then Cebu pacific airlines will not deduct any amount. The passenger will get a complete refund in the same mode they used at the time of bookings the flight.

  • If the flight is canceled by the Cebu Pacific airlines on the boarding date, they are eligible to arrange a new flight for the passenger and take complete care of the passenger at the airport. If passengers cancel that flight, then they will get a complete refund.

  • If the passenger cancels the flight after 24 hours, then the passenger will have to pay some cancelation charges and get the rest of the amount as a refund.

  • According to Cebu Pacific Refund Policy, if any medical emergency happens with the passenger after booking the flight and the time left on the boarding date is less than 20 days, that passenger will get a total amount of fare as a refund.

  • If the flight is canceled by the Cebu Pacific airlines due to any weather or political issues, then passengers cancel the flight in that they will have to pay the flight canceling fee and then get a refund.

  • If the passengers book the flight using any miles, deals, and offers, then the passenger will not pay any amount in a refund after flight canceling, but they can get a voucher which they can redeem within 12 months.

  • If any death happens in the passenger's family after booking the flight, the passenger can cancel the flight without paying any cancelation charges; they will get the total amount in the refund.

  • If the passengers book the flight ticket through any official representative, they need to contact them to cancel the flight and get a refund.

How much is the cancellation fee in Cebu Pacific?

The amount of the cancelation fee will depend upon the route of the flight and the days left on the boarding date. If the passenger goes to nay international destination and then cancels the flight, they will need to pay 70 USD. If the passenger travels to any domestic destination, they must pay 55 USD as the cancelation fee.

The earlier steps will help inform you about sending a request to Get a Refund from Cebu Pacific airlines. Still suppose if you have any concerns left, you can also contact the official representative of the Cebu Pacific airlines and get the complete guidance about flight cancelation and refund.

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