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MORE ABOUT DELTA AIRLINES
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Stretch out and relax with Delta Business Cabin service.
Airport Premier Access
When you choose Delta Business, you'll enjoy a more relaxed travel experience from check-in to baggage claim. Premier Access premium travel services provide a smooth start to your journey, with designated Premier Access check-in counters and security lanes, as well as priority boarding.
Free Checked Bags
Check up to two standard-sized bags free of charge. With Premier Access priority baggage handling, your checked bags will receive special attention and be among the first to arrive at baggage claim when you reach your destination.
Premium Comfort Seating Experience
Delta Airlines new, extra-spacious Business cabin seat was designed for comfort and convenience, whether you want to relax or work during your flight. It features beautifully contoured two-tone leather, a six-way adjustable headrest and a padded articulating seat cushion that cradles you as you recline.
Unlimited Entertainment and connectivity
In Delta Business cabin You'll have complimentary access to an extensive library of movies, TV shows – with full seasons of popular programs – and exclusive programming from exciting entertainment partners. Stay captivated with films, documentaries and shorts selected by the Tribeca Film Festival, or find your groove with Vevo's curated music video playlists and music-related programming.
DELTA AIRLINES TICKET CHANGE POLICY
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Tickets: Applies to standard fare tickets issued between March 3, 2020 and May 31, 2021 and Basic Economy fare tickets issued between March 3, 2020 and April 30, 2021.
Changes/Cancellations: Customers with Basic Economy fare tickets issued between March 3, 2020 and April 30, 2021 or standard fare tickets issued between March 3, 2020 and May 31, 2021 will be permitted to change without paying a change fee. If the new flight is priced higher, the customer may change for no change fee but must pay the fare difference. If the new flight is priced lower, the customer may change without paying a change fee, and standard fare tickets may be given residual value in the form of a future flight credit. Any changes or cancellation must occur prior to ticketed travel date.
Fare Validity: This applies to all standard fare tickets issued through May 31, 2021 and Basic Economy fare tickets issued through April 30, 2021, all destinations, all points-of-sale, all travel dates available for sale, provided ticket number starts with 016.
Miscellaneous: Fares, fees, rules and offers are subject to change without notice. Seats are capacity-controlled and may not be available on all flights or days. Some fares are non-refundable except during the first 24 hours after purchase. Other restrictions may apply.
DELTA AIRLINES FLIGHT TICKET REFUND
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Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your purchase one week or more before the original scheduled departure flight, it may qualify for waiver of change or cancellation fees.
Basic Economy tickets are not eligible for changes, but are eligible for a full refund inside 24 hours of booking as long as you completed your purchase one week or more before the original scheduled departure flight.
If your ticket qualifies, you can go to our Manage reservations page to cancel your reservation and receive a refund.
We adjusted our refund guidelines to be more flexible in early June. If you experienced a significant Delta schedule disruption and were denied a refund between March 1, 2020 and June 6, 2020 and no longer wish to use your travel credit, please fill out the refund form and we will review your claim to determine if you are now eligible for a refund.
In all other cases, a refund may be requested for any fare that allows refunds. Depending on the rules of the fare purchased, a cancellation fee may apply. Most fares are nonrefundable, and are not eligible for voluntary refunds. However, the value of your ticket may be eligible to be applied toward the price of a new ticket for a fee. Tickets are valid one year from the date of ticket issuance, except for tickets purchased between May 1, 2019 and March 31, 2020, which are valid for 24 months.
The refund amount you will receive depends on several variables. For example, tickets that are partially traveled will be calculated at a prorated amount based on the rules of the ticket purchased and segments flown. Fees and surcharges collected in conjunction with the ticket will only be refunded if applicable.
Credit card refunds will be processed within seven business days of the request. All other refunds will be processed within 20 business days of the request.
Your refund will be credited back to your original form of payment.